Enable prospects and customers who are searching for your business to message you directly from Google Search and Google Maps.
Over 154.4 million people use Google Maps - Statista
Over 3.5 billion searches daily - Internetlivestats
Nearly 4 billion Google users - Review24
Provide instant answers to common questions and grant your customers quick access to information directly from Google Search or Google Maps, 24/7
Build powerful connections through timely and real-time conversations. Generate leads faster and convert prospects to customers through prompt and helpful interaction.
Route issues, feedback and complaints directly from Search into your inbox, creating an extra channel for customers to interact with you.
Reach beyond Google’s Business Messages and engage with your customers on several platforms like Facebook Messenger, WhatsApp, Twitter, and Webchat.
Unify conversations from different platforms and manage them from one dashboard.
Onboard as many agents as you want, making real-time conversations faster and more convenient.
Deploy a virtual assistant to help your customers self serve on their favourite messaging app.
Your Google Business Messages account will be ready in less than two weeks.
At the end of the implementation, you get a chatbot that answers questions, live chat to have a real-time conversation with customers and a feedback bot that collects and routes complaints to your email.
Google's Business Messages is free for businesses with less than 100 chat customers.For up to 600 chat customers, you pay $29 per month.For 600 - 1,200 customers, you pay $49 monthly.For 1,200 - 2,400 customers each month, the cost is $69 per month.If you chat with over 2,400 customers per month, please contact us for pricing.
We offer a 30-day free trial. You’re charged at the end of your free trial if you have more than 100 chat-customers each month
Yes. Businesses with less than 100 chat customers per month can use Google Business Messages for free.
To use Google's Business Messages, all you need is a Google My Business profile.