Engage prospects and customers in real-time conversation that converts. Give them the option to continue the conversation on the website or on their preferred messaging channel
Move beyond your website and leverage the popularity of messaging apps to reach a new audience and spread word about your services.
Engage website visitors with timely welcome messages. Use powerful and targeted messaging to get relevant information that makes lead generation and nurturing more effective.
Send promotions, updates and other marketing information from the central platform to different messaging apps where customers will see and engage with it.
“We achieved the automated delivery of receipts to customers
and integrated with our CRM to create tickets & intelligently
field questions from customers about our products/services; all
from chat without service agents' involvement.”
Group Head, Solutions Delivery & Support Services
"We wanted to simplify some of our service processes and increase
our client service options. By helping us to leverage WhatsApp,
Facebook and twitter platforms to simplify customer engagement,
eBanqo helped simultaneously deliver on our challenges."
Chief Executive Officer,
“We needed a solution to grant our customers access to
alternative channels to interact with the bank and other entities
of the group. The implementation was straight forward and the
support flexibility is really good.”
"eBanqo helped us to offer support to our customers on social media
platforms even outside working hours using a chatbot. They have a
fantastic team that listens and are always ready to help."
Service and Experience Manager,