What can my agents do with eBanqo?
On eBanqo, your agents can chat with customers from different social media and messaging apps from one dashboard.
What are the key features of your platform?
The Key features include:
How safe is your platform?
Our platform is highly secure, complying with various security requirements and KYC protocols. We encrypt sensitive data using AES rest and APIs are signed using HMAC.
How do I know eBanqo is right for my business?
eBanqo automates customer queries and FAQs, reducing your call center budget. It also removes pain points in customer journey, improve your sales processes and help you make more personalized decisions about every customer.
Is eBanqo chat window customizable?
Yes, eBanqo is customizable to your brand. eBanqo solution will be styled to suit your brand, that is, your brand name, your colours, your tagline, etc.
Can I integrate the solution with my business tools?
eBanqo integrates seamlessly into third party platforms and business tools like CRM and helpdesk.
Can I extract analytical data?
Yes. eBanqo Messenger has analytics and reports that help you make better decisions.